Infrastructure Managed Services

Infrastructure Managed Services

To meet business demands, today’s data center and cloud environments are becoming more and more complex.  Clients outsource their data center and cloud management to EPSoft so that they can gain the flexibility, scalability and efficiencies of a world-class leader.

EPSoft provides a full suite of managed infrastructure services including:

  • Technology monitoring, event correlation, change management, service reporting, asset and configuration management, capacity management, service desk management that includes break and fix support
  • Data analytics providing management and monitoring of your environments to gather and correlate your data to proactively identify problems before they impact your environment
  • Scalable cloud enabled network services providing a direct connection to the internet resolving Internet latency and unpredictability

With our experience serving clients around the globe, you can count on EPSoft to leverage the best in class methods, processes, practices and tools to help you not only meet, but, exceed your SLA’s.

Data Center Transformation

Enterprises are trying to reduce cost while addressing the need for agility, flexibility and to meet the cloud first mandate. EPSoft helps clients manage their transformation to a Software Defined Enterprise without impacting the business services while achieving lower cost.

Cloud and Data Center Managed Services

Traditional IT environments are woefully inadequate to deal with the interdependencies between applications, virtual assets and the underlying infrastructure. Inefficient operations and ineffective monitoring and management tools can affect IT availability, adversely impacting your business.

EPSoft can simplify your data center operations and management by providing a comprehensive consolidated management approach to our services creating a software defined enterprise including:

  • Data Center Operation and Management delivering consistent ITIL/ISO20000-certified results supporting mainframes, distributed servers, storage, network (WAN/LAN), security, desktops, IP telephony, mobile devices and applications
  • Private Cloud Operation and Management providing turnkey integrated operations and management of on premise or hosted private cloud
  • Hybrid Cloud Operation and Management providing turnkey integrated operations and management of hybrid cloud environments
  • Native Cloud Managed Services for AWS – Our experts develop repeatable, consistent and reliable delivery patterns, while leveraging the entire catalog of AWS services to optimize resources, facilitate day-to-day operations, and drive cost efficiencies.

EPSoft is a industry recognized managed service provider with a heritage of secure, large-scale, high availability high transaction volume systems with services delivered from our worldwide network of cost-effective delivery centers and global Service Management platform.

Network Managed Services

Digital business is only as good as its network. As Digital Businesses innovate with video, voice, collaboration, mobile, and cloud, traditional network infrastructures aren’t up to the task. Only a converged, modern network can cost-effectively and consistently deliver digital value.

Many top digital business performers are looking to Software-Defined Networking to reduce cyclical hardware updates and provide a standard, performance-driven network software solution. EPSoft works closely with each client to:

  • Mitigate future network hardware upgrades
  • Create a high-performance platform for unified communications, collaboration, and cloud
  • Deploy the right infrastructure for current and future Digital Business initiatives
  • Right-size network performance for big data analytics
  • Design and deploy secure cloud connectivity
  • Design and implement cloud enabled networks implement comprehensive network security from end-to-end
  • Provide complete client support options every step of the way, from advising to management

With 30+ years of network services experience and proven success in managing complex Fortune 500 networks, EPSoft’s structured and proven approaches will enable the foundation for your transformation.