Elevate the Conversation

In recent years, the surge in automation technologies across various industries has been nothing short of transformative. One of the most prominent among these technologies is Robotic Process Automation (RPA), which has proven instrumental in streamlining operations, cutting down manual efforts, and reducing costs by automating repetitive tasks. However, as businesses strive for even greater …

RPA and AI: Powering Intelligent Automation Revolution in Business Read More »

In the dynamic landscape of business, public perception is shaped by various factors, including branding, marketing, and product quality. However, the treatment of customers and the efficiency of customer service interactions play a pivotal role in shaping the overall image of a business. To stay relevant and responsive to modern needs, businesses are increasingly turning …

Enhancing Customer Service with RPA: A Quick Guide Read More »

In the dynamic sphere of technology, Robotic Process Automation (RPA) is undergoing constant evolution, ushering in transformative changes for businesses. The intricate interplay of automation and efficiency is redefining operational paradigms, and as we enter 2024, the RPA landscape is poised for revolutionary developments that will leave a lasting impact on the world of automation. …

The Top 5 Defining RPA Trends To Look Out For In 2024 Read More »

In the dynamic landscape of modern business, where technological advancements continue to shape the way organizations operate, the synergy between Robotic Process Automation (RPA) and Business Process Management (BPM) has emerged as a remarkable catalyst for driving effective digital transformations. The convergence of RPA’s automation capabilities with BPM’s process optimization expertise presents a potent amalgamation …

5 Reasons Why RPA and BPM Make an Excellent Digital Transformation Combination Read More »

Great customer service relies on employees who can perform their jobs without bottlenecks or impediments. It also requires efficient workflows and streamlined processes. One of the best ways to eliminate bottlenecks and improve processes is with process automation. From using RPA bots to automate tedious tasks to using more advanced technologies like optical character recognition …

Process Automation and Customer Service Read More »

We’ve officially entered the age of citizen developers—business users who build applications and programs even though they have little to no coding experience. Today, business users can leverage innovative platforms to do what previously required hours of custom coding by professional developers. Indeed, low-code and no-code platforms are all the rage. In many ways, low-code …

Low-Code for High-Quality Read More »

When we think of digital transformation, we typically discuss technologies and strategies, exploring how key tech implementations will deliver the most significant impacts. Today we’re taking a different angle. We’re going to look at an often overlooked—though no less important—aspect of technology and transformation: company culture. What is Company Culture? Culture is more than just …

Company Culture and Digital Transformation Read More »

The best leaders typically employ a hands-on, immersive leadership style, actively involved in many aspects of day-to-day operations. Sometimes though, we find ourselves so deeply immersed in the operational side, that we default to swift and efficient problem-solving. When we see a snag in the way things get done, we immediately aim to solve for …

Are You Too Close To Your Problems to Fix Them? Read More »

What’s in a business process? Turns out, almost everything. Taking a granular look at how your process works is about so much more than just workflow efficiency (although that is definitely a benefit). Work will flow more smoothly and production rates will improve, but more than this, you gain an actionable game-plan for improving your …

Your Business Process Can Tell You More Than You Think Read More »

There are currently numerous macroeconomic factors that influence how we get work done—not the least of which is a pandemic that has affected all corners of global business in very many ways. But, while the world collectively discusses how to solve global problems, HR teams are zooming in to solve at a more micro-level, tackling …

Improving Business Processes From an HR Perspective Read More »