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Go beyond the hype and discover the power of automation

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Using Process Intelligence to Shape the Customer Experience

Process intelligence is a valuable tool for operational efficiency. It is particularly powerful in that it provides a visual guide for understanding how processes work—and it highlights where things are not performing to their potential. Through this lens, process intelligence also offers an opportunity for organizations to reshape their customer experiences, focusing on data-driven metrics …

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Company Culture and Digital Transformation

When we think of digital transformation, we typically discuss technologies and strategies, exploring how key tech implementations will deliver the most significant impacts. Today we’re taking a different angle. We’re going to look at an often overlooked—though no less important—aspect of technology and transformation: company culture. What is Company Culture? Culture is more than just …

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Shifting Our Thinking About Technology Amid the Supply Chain Crisis

Shoppers and businesses alike are preparing for a second consecutive holiday season in a post-COVID world. As they do, the supply chain crisis highlights (again) the need for business agility and resiliency. But, while the challenges are plentiful, so are the opportunities for positive change—starting with how we think about technology. Here are three ways …

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The Checklist: 5 Ways to Transform Your Business With Your Business Process

The key to unlocking so many modern business challenges can be found within our business processes. Today we explore this concept in depth, unveiling how our very approach to automation technology and business process can mean all the difference. As you make goals for business modernization and focus on business resilience, here are five ways …

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