2 in 3 RPA implementations end in failure.
But they don’t have to.
The Pitfalls of RPA
Adoption rates of RPA technology will be near-universal soon. But that doesn’t mean it’s risk-free. At EPSoft, we built our platform to be an end-to-end solution, leveraging RPA and other technologies to improve business process management company-wide.
RPA can be a linchpin for digital transformation...Or, it can fail before it even has a chance to get started. Knowing the common pitfalls and how to avoid them can make all the difference.
Why RPA Fails
Problem 1: Relying on People for Data
Relying on employees to outline a business process can be problematic. It creates confusion, poor documentation, and inaccurate workflows. And without the right pieces in place, automation can only help so much.
Problem 2: Lack of Flexibility
Compliance, technology, market changes, corporate mergers and more can disrupt workflows and business processes. When change happens, the human workforce adapts, but the RPA bots must then be manually updated. Not only does this slow productivity, it reduces any ROI.
We recognize that change is inevitable. That’s why our bots are designed to detect changes and variances.
Learn more about how EZBot works here
Problem 3: Missing the Mark on Automation
There’s some fear, but the truth is humans will never be replaced by RPA—we are too valuable. People need to oversee things like atypical payments, sensitive customer service responses, and other judgment-based work. Technology simply cannot do jobs that are best suited for the human brain.
Learn about RPA Myths
“RPA is a powerful business tool that all too often ends in
failure. It doesn’t have to. We can help you make sure of it.„