3 Mistakes to Avoid During RPA Implementation

Being the fastest growing enterprise software category, robotic process automation (RPA) is a recognized tool for success. However, if the product isn’t implemented correctly, then RPA will fail with dollars wasted.

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Let’s say you wanted to validate data accuracy throughout payroll processes. This can take hours to cross-check every area such as expenses, benefits, taxes, and so on. With RPA, there is a reduction in time and the risk for human error as users design software bots with set rules that align with company guidelines. Following, the bot automatically validates the entire system. However, to enjoy such benefits, RPA must be implemented correctly. Here are 3 mistakes to avoid:

1. Destructing existing business processes

One of the most negative, and unfortunately common strategies in RPA implementation is to generalize, not noticing when unfit processes within a company aren’t seamlessly applicable for RPA. The result is a failed implementation and a destructed business operation. Fortunately, this mistake can easily be avoided through a patient, holistic approach that prioritizes specialization instead of generalization. In doing so, RPA enforces sustainability with properly chosen processes.

2. Communicating with IT and not upper management

A successful RPA implementation is designed to be led by the entire business, not just the IT department. This means that there should be cross-functional teams involved in order to ensure that RPA enables an effective business strategy instead of the reverse approach. Without this, you are left with a confused business that spends more time thinking about RPA than actual business efforts.

With EPSoft™, we have refined our RPA implementations to be understood by all levels of an organization, encouraging widescale communication to avoid confusion. This includes features such as easy-to-use drag & drop functionality for bot deployment, visual graphs for bot tracking, and so on.

3. Thinking RPA Refines the Actual Process

RPA is the tool used to automate your business processes, not improve them. If you are looking to identify and optimize your current business processes, then you want to first start with process intelligence. With our process intelligence tool, you can map end-to-end workflows for a big picture view of your process coupled with a deep-dive analysis to identify any problem areas or deviations – and point out which parts will benefit most from automation. The platform allows you to understand the financial impact before you begin your automation projects.

Ultimately, RPA is just a piece of the overall process improvement puzzle. Once everything is used comprehensively, businesses are able to experience a seamless RPA implementation. To make the most of your investment in implementing RPA, it’s so important to choose a partner that is looking toward the future with you.

At EPSoft, we believe we are that right partner. Let’s talk more and schedule your free 30-minute demo.


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