Elevate the Conversation

Process intelligence is a valuable tool for operational efficiency. It is particularly powerful in that it provides a visual guide for understanding how processes work—and it highlights where things are not performing to their potential. Through this lens, process intelligence also offers an opportunity for organizations to reshape their customer experiences, focusing on data-driven metrics …

Using Process Intelligence to Shape the Customer Experience Read More »

Inventory management is a critical component of operations for many kinds of businesses. In a world where consumer demand and expectations have never been higher, it can be the lifeblood of an organization. While the nuances change, generally, inventory involves multiple people and systems, and sometimes even various locations. Add to that an increasingly complex …

Intelligent Process Automation (IPA) Use Case: Inventory Control Read More »

There’s so much buzz around the term “artificial intelligence (AI),” yet many people aren’t exactly sure what they are talking about! With countless articles talking about how AI is going to “disrupt” your industry and that you should use it to stay ahead of the competition, we must define what is really being said. So, …

What AI Is and What It’s Not Read More »