Robotic process automation (RPA) is one of the fastest-growing industries to date. Given that there are several other innovative pieces of technology being created each day within the fast-paced, ever-changing space, why does RPA stand out from the rest? Let’s look at 5 benefits of RPA that have launched it to the important status we witness today:
Benefit #1 – Save money
RPA saves money in multiple different ways. One of which is created once you relieve your employees from repetitive tasks that are interfering with more meaningful work. Not to mention, software bots are much cheaper than a full-time employee who also has a higher risk of creating costs associated with human error.
Plus, bots don’t require sick days or vacation time! They simply do the work with no need for rest! In an article by ABBYY Timeline, it was found that those who implement RPA can expect to see a 50-70% cost savings. In fact, businesses are expected to gain a potential savings of $5 trillion to $7 trillion in 2025 because of such advancements.
Benefit #2 – Save time
Given that software bots aren’t nearly as limited in terms of energy and speed when compared to humans, companies see vast returns in time savings. Additionally, the reduction in human error and investment reduces the time needed to fix potential mistakes.
Both points allow employees to focus on more meaningful tasks. In an article by Business News Daily, it was found that avoidable work can use up to 30% of a full-time employee’s time. With RPA, that is 30% more time available for more profitable functions.
Benefit #3 – Reduce human error
Since RPA works within a set of well-structured, defined rule sets, the risk for human error is significantly reduced. As noted in the points above, employees can spend time working on more engaging tasks that fuel interest instead of repetitive tasks that create disengagement. Once employee satisfaction is increased, the successful output can be optimized.
Benefit #4 – Increase employee satisfaction
In an article by HR Technologist, it was found that 92 percent of organizations see an improvement in employee satisfaction as a result of robotic process initiatives.
As EPSoft™ aims to elevate human potential, automation enables the opportunity for employees to consume their time with thoughtful, engaging tasks that humans are made to do. In doing so, they are creating more growth for the business and themselves instead of being held to repetition.
Benefit #5 – Increase customer satisfaction
Once employee satisfaction is achieved, consumers are free to prioritize consumer-driven tasks! Additionally, RPA can automate different functions within the customer service space in order to create shorter response times. An example of this is when a bot is used to answer questions, easily processing requests without taking up the time used for more complicated work.
As you can see, RPA is a tool that creates an impact. If you’d like to learn more about this opportunity for your business, visit our product video that provides details regarding our automation platform: