Introduction As business technology has evolved and advanced, we’ve learned how to apply the same ideas in different ways to reach different goals. Sometimes we use different technologies to reach the same goals. Unfortunately, this makes the terminology extra confusing because there is a lot of overlap. In process automation, this is especially true! Looking …
Understanding Business Process Management and RPA Read More »
Great customer service relies on employees who can perform their jobs without bottlenecks or impediments. It also requires efficient workflows and streamlined processes. One of the best ways to eliminate bottlenecks and improve processes is with process automation. From using RPA bots to automate tedious tasks to using more advanced technologies like optical character recognition …
Have you lost employees in the wake of the Great Resignation? Many businesses have scrambled to fill gaps left by those who’ve exited the company. In some cases, workers have left industries altogether. With fewer workers, businesses across the supply chain are forced to delay production timelines, resulting in supply chain disruptions and pricing instability. …
We’ve officially entered the age of citizen developers—business users who build applications and programs even though they have little to no coding experience. Today, business users can leverage innovative platforms to do what previously required hours of custom coding by professional developers. Indeed, low-code and no-code platforms are all the rage. In many ways, low-code …
Business technology is at the heart of operations for most modern companies. But, as anyone who’s ever used technology at work knows, there’s so much more to it than simply installing software and hardware. That’s why it’s crucial to get the right advice and expertise in your corner from the outset. This idea couldn’t ring …
The EPSoft Difference: 3 Things We Bring To The Table Read More »
Most technologies are designed to improve segments of the business, providing a specific support role. Others are designed to touch on individual tasks within departments and teams. Few technologies are built to support the entire enterprise, front to back. Even custom legacy systems have their limitations as companies grow. The good news is that process …
Two years into the pandemic, most of us recognize that, at least in some ways, the world is a remarkably different place than it was two years ago. While we collectively try to find a new semblance of normal in our personal lives, many businesses have already accepted the permanence of change COVID delivered. In …
When we think of digital transformation, we typically discuss technologies and strategies, exploring how key tech implementations will deliver the most significant impacts. Today we’re taking a different angle. We’re going to look at an often overlooked—though no less important—aspect of technology and transformation: company culture. What is Company Culture? Culture is more than just …
There are currently numerous macroeconomic factors that influence how we get work done—not the least of which is a pandemic that has affected all corners of global business in very many ways. But, while the world collectively discusses how to solve global problems, HR teams are zooming in to solve at a more micro-level, tackling …
Improving Business Processes From an HR Perspective Read More »
In all corners of the globe, business communities have felt the palpable change in the air. While the pandemic is certainly responsible for many reverberating changes, many other changes have long been afoot. Looking at this culture of business change, Adobe recently conducted a survey of 5,500 small and medium business leaders this spring. In …
Is Automation a Remedy for the Burnt Out Employee? Read More »
