Great customer service relies on employees who can perform their jobs without bottlenecks or impediments. It also requires efficient workflows and streamlined processes. One of the best ways to eliminate bottlenecks and improve processes is with process automation. From using RPA bots to automate tedious tasks to using more advanced technologies like optical character recognition …
Have you lost employees in the wake of the Great Resignation? Many businesses have scrambled to fill gaps left by those who’ve exited the company. In some cases, workers have left industries altogether. With fewer workers, businesses across the supply chain are forced to delay production timelines, resulting in supply chain disruptions and pricing instability. …
Business technology is at the heart of operations for most modern companies. But, as anyone who’s ever used technology at work knows, there’s so much more to it than simply installing software and hardware. That’s why it’s crucial to get the right advice and expertise in your corner from the outset. This idea couldn’t ring …
The EPSoft Difference: 3 Things We Bring To The Table Read More »
When we think of digital transformation, we typically discuss technologies and strategies, exploring how key tech implementations will deliver the most significant impacts. Today we’re taking a different angle. We’re going to look at an often overlooked—though no less important—aspect of technology and transformation: company culture. What is Company Culture? Culture is more than just …
Workflow management is not a modern concept. From the early days of manufacturing and the industrial revolution, it was well understood that time and efficiency have a tightly woven relationship with production and money. Through the dawn of the digital age, workflow remained a focus for businesses everywhere. Workflow management technology was invented and techniques …
Improving Process Automation With Process Intelligence Part 1: The Fundamentals Read More »
The financial close process and other month-end reporting processes have long been critical components of business operations. From data entry to invoice processing to reconciliations, accounts payable and more, there are many financial tasks well suited for automation. Today, automation technology is transitioning from trendy tech to mainstream necessity, and as such, businesses everywhere are …
The Biggest Financial Cost of Forgoing Automation According to CFO Survey Read More »
Robotic process automation (RPA) is an incredibly powerful tool, especially when used in conjunction with AI and as part of a larger strategy for digital transformation. As of mid-2021, RPA technology reached virtually every kind of business in the world, offering an automated hand to workflows everywhere. Today we take a look at a few …
Robotic process automation (RPA) and intelligent process automation (IPA, or sometimes IA), like lots of tech before them, were slated as the next big thing. And by many accounts, they still have the potential to be. But, while businesses have been able to measure some modest gains, sustainability and scalability have proved difficult. One of …
New White Paper: Achieving End-To-End Process Automation: A How-To Guide Read More »
A Brief History of Automation Technology Much like human evolution, we can look back at modern technology and see a lineage of predecessors, “prehistoric” machines, software, servers and concepts that helped shape today’s tech landscape. Some might argue we can even trace the philosophical ideas of artificial intelligence back to the ancient Greeks, pointing to …
Effective collaboration is an important but often an overlooked factor to successful process automation. Additionally, the more users that are engaged with technologies like robotic process automation (RPA) and AI, the more value the technologies deliver. Today we’ll take a look at some key functions of collaboration and how EZFlow – EPSoft’s intelligent automation platform …
Addressing Organizational Collaboration With Process Automation Read More »
